Private Policy

Morxinvolt Privacy Policy

Title

Last updated: November 2025

This Privacy Statement is formulated for the official website of Morxinvolt (hereinafter referred to as "we", "us") at https://morxinpower.net/, and only applies to user information collected through this website. By accessing this website, you voluntarily accept all terms of this Privacy Policy; if you disagree with these provisions, please stop using this website. This statement describes the types of personally identifiable information we collect via the website, how such information is used, the scope of information sharing, your rights over your personal data, and the security protection mechanisms we implement to prevent misuse of information.

1. collection, use and sharing of information

Morxinvolt attaches great importance to and protects the personal privacy of all users ("you"). This Privacy Policy applies to all "personal information" we collect through online platforms, offline communication, customer service hotlines and all other channels.

When you place orders, register an account, participate in reward-based activities, fill out questionnaires, respond to marketing communications, browse pages or use other website functions on this site, we may collect your relevant information to provide supporting services and conduct legitimate business operations.

When you register an account or submit an order, we may request your name, email address, shipping address, contact phone number, payment information and other details. You may also browse this website anonymously without providing any personal information.

Like most websites, we use Cookies to optimize your browsing experience and count website visitors and access data. For detailed descriptions and usage rules of Cookies, please refer to the "Cookie Usage Rules" section below.

We are the data controller of all personal information collected through this website. We will "never sell, rent or transfer your personal information to any third party for commercial gain" .

We use your information to respond to inquiries and process business requests. We will not share your personal information with external third parties unless it is necessary to fulfill your orders, perform service agreements, or comply with laws and regulations. Contests, sweepstakes and promotions may have separate rules, which shall prevail as posted on activity pages.

Unless you actively opt out of receiving communications, we may send you emails from time to time to inform you of promotional offers, new product launches, service adjustments and updates to this Privacy Policy. We will never provide any mobile phone numbers authorized by you for SMS notifications to third parties or affiliates for marketing purposes.

(1) Scope of Information Usage

Information you provide when placing orders, registering accounts, participating in activities, filling out questionnaires, sending email inquiries and browsing pages will be used for the following purposes:

1. Customize personalized web pages and push content and products matching your preferences;

2. Respond to your after-sales and consultation requests and provide dedicated service support;

3. Complete the full process of order review, payment settlement and transactions efficiently;

4. Administer online contests, promotions, questionnaires and other website activities;

5. If you subscribe to email updates, we will send regular product and industry newsletters. You may click the "Unsubscribe" link at the bottom of any email to stop receiving marketing content at any time; users who do not actively subscribe will not receive such emails.

(2) Information Related to Orders

You are required to submit necessary information to complete transactions, including contact details (name, billing address, shipping address) and payment information (e.g. credit card number, expiry date). Such information is solely used for order settlement and logistics delivery. We will contact you via the contact details you provided if any issues arise during order processing. You may also place orders offline by calling our customer service hotline.

(3) Scope of Information Sharing

We cooperate with professional third-party logistics providers and payment service providers to arrange delivery and payment collection. Partners may only use your personal information to complete order-related matters and are prohibited from retaining, sharing, storing or using such information for any unrelated purposes.

2. information security protection

We have established a comprehensive protection system to fully safeguard your information security, covering both online transmission and offline data storage.

When you submit sensitive information such as payment details on the website, all data is encrypted for secure transmission. You may verify a secure connection via the padlock icon at the bottom of your browser and the `https` label in the address bar.

In addition to online encryption, we enforce strict offline controls over user information: only staff with job necessity (settlement staff, customer service representatives, etc.) are granted access to personal information. Servers storing user data are deployed in highly secure dedicated environments.

This website may contain hyperlinks to third-party platforms. Once you click a link to leave this site, this Privacy Policy will no longer apply. We are not responsible for the information collection practices or content of third-party websites; please review their respective privacy policies independently.

3. questionnaires, contests and marketing activities

If you voluntarily participate in our online contests, sweepstakes, market research and other marketing activities, we may collect your name, contact information, age, date of birth and other details, as well as your preferences and feedback on our products, services and operational plans.

The above information will only be used for activity administration (notifying and announcing winners), product and service optimization, and compliant marketing tailored to your preferences. Participation in questionnaires and activities is entirely voluntary, and you may choose whether to disclose relevant information.

Contact information is mainly used to notify winners and distribute prizes; questionnaire data is used for statistical analysis and website experience optimization. Users who participate in contests, sweepstakes or questionnaires will be automatically subscribed to email communications, which you may disable at any time via the "Unsubscribe" link included in emails.

4. Cookie Usage Rules

We use tracking pixels, Cookies and other technical tools to collect data related to your website visits, including IP address, browser type, internet service provider, operating system, access time and browsing history.

Such data is used to optimize website layout, deliver targeted marketing content, retain cross-session shopping cart data, track website operation metrics and evaluate advertising performance. Any inquiries, comments or feedback you submit on the website will also be collected simultaneously.

(1) First-Party Website Cookies

Cookies help us analyze user browsing habits and deliver a personalized experience. Our first-party Cookies do not actively collect or store information that can directly identify you personally. Please refer to the privacy policies of relevant third-party service providers for their Cookie practices. You may adjust Cookie settings via your browser’s help center: accept all Cookies, receive prompts when Cookies are sent, or reject all Cookies. If you disable Cookies, some personalized website services and functions may not work properly.

(2) Third-Party Cookies

We integrate third-party services including Google Analytics and Meta (formerly Facebook). These service providers also deploy Cookie technology to collect data on your interactions with this site (clicked content, dwell time, referral sources, etc.).

Third-party service providers may only use collected data to assist us in operating and optimizing our business, deliver product ads that may interest you based on anonymous browsing data, and conduct data collection via Cookies, web beacons and other tools. You may visit http://www.networkadvertising.org/choices to opt out of tracking via third-party advertising Cookies in bulk.

You may disable third-party advertising Cookies for other websites directly through your browser settings.

5. Consent Rules

We collect, use and disclose personal information in accordance with this Privacy Policy and your consent, unless otherwise prescribed or permitted by applicable laws and regulations.

Under specific legal circumstances (such as enforcing court judgments, debt recovery, responding to emergencies threatening personal safety), we may collect, use or disclose relevant personal information without obtaining your prior consent.

Your consent may be provided verbally, in writing, electronically, or implied by your conduct (for example, your use of this website constitutes your agreement to the rules for information collection, use and disclosure set out in this Policy). Legally authorized representatives may exercise consent on your behalf. The collection and use of personal information of minors under 13 years of age requires prior authorization from their parents or legal guardians.

You may withdraw your consent at any time without violating applicable laws or contractual agreements. After consent is withdrawn, your experience using our products and services may be affected, and we may be unable to provide timely online and offline support to you.

6. Marketing Communication Management

If you no longer wish to receive marketing content, activity notifications and other communications from us, you may request removal from our email and contact lists via the contact information provided at the end of this document. We may ask you to provide supplementary information to complete identity verification.

You may also manage your email subscriptions independently: click "Unsubscribe" within any email to stop receiving promotions, or click "Manage Email Preferences" to adjust subscribed content.

7. Privacy Protection for Minors Under 13

We will not actively collect personal information from minors under the age of 13 without prior consent from their parents or legal guardians. This website and official social media platforms are not intended for young minors as primary users.

If you discover that a minor under 13 in your household has submitted personal information to us without permission, please contact us promptly, and we will properly handle the matter as soon as possible.

Guardians who wish to access retained minor information or inquire about data-related issues may contact our Chief Privacy Officer.

8. Access and Correction of Personal Information

(1) Request Copies of Your Personal Information

You may request a free copy of all personal information we hold about you. If you submit repeated requests within a short period, we may charge a reasonable administrative fee. You may send an email to our designated mailbox or submit a written request to our physical address (marked for the attention of the Chief Privacy Officer). We reserve the right to reject requests that fail identity verification.

We may decline to provide requested information if your request poses risks to third-party personal safety, infringes upon others’ privacy, breaches confidentiality agreements, or interferes with dispute resolution or official law enforcement investigations.

(2) Correction of Personal Information

We strive to keep your retained personal information accurate, complete and up-to-date. If you find any inaccurate information, you may submit a correction request via email or written correspondence (marked for the attention of the Chief Privacy Officer), and we will process your request promptly.

9. Data Retention and Protection

We will retain your personal information for a reasonable period to fulfill the obligations set forth in this Policy and requirements of our partners. All data is stored on our servers or servers operated by contracted service providers, and access is limited to authorized staff, partners and designated contacts. We have established standardized protocols for data retention and secure data destruction.

(1) Internal Protection

We deploy tiered security measures matching the sensitivity level of personal information, and maintain complete internal policies to guard against data loss, theft, unauthorized access, leakage, copying and tampering. Although we implement comprehensive data security measures, internet transmission cannot guarantee absolute security. We shall not be liable for data leakage or loss arising from risks beyond our reasonable control.

(2) External Protection For information shared with third-party service providers, we bind such partners by written contracts to enforce equivalent security standards and strict confidentiality obligations, limiting their use of data solely to agreed service purposes.

10. Revision of Privacy Policy

We reserve the right to supplement or revise this Privacy Policy at any time. Please review this page regularly for the latest version. In the event of material changes to this Policy, we will post prominent notices on our website homepage and this policy page to inform all users.

11. Special Provisions for California Residents

Pursuant to California Civil Code Section 1798.83, California residents have the right to request disclosure of whether we shared their personal information with third parties for direct marketing purposes in the preceding calendar year. Under the California Consumer Privacy Act (CCPA), California residents also hold statutory rights including access to personal data, deletion of personal information, restriction of data usage, and opt-out of information sales.

California residents may submit inquiry requests via the contact address listed at the end of this document, including your full name, email address and mailing address. We will respond to valid requests within 30 days of receipt. We reserve the right to reject duplicate requests submitted within the same calendar year or requests sent to undesignated addresses. As stated earlier in this Policy, we never sell your personal information to any third party.

12. Complaints and Contact Information

If you believe we have breached the terms of this Privacy Policy, please contact us immediately via phone or email.

Recipient: Morxinvolt

Company: Morxinvolt

Address: Unit 2, Building 9, Coolpad Science and Technology Park, Dongguan City, Guangdong Province, P.R.China